Cookie Policy | SpeedPesa

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies can be "persistent" (stored until you delete them) or "session" (deleted when you close your browser). They help us remember your preferences, analyze traffic, and improve your overall experience with SpeedPesa.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Operations: Enable core functionality like secure login and transaction processing
Performance & Analytics: Understand how visitors use our website to improve performance
Personalization: Remember your preferences and provide customized content
Security: Detect and prevent fraudulent activities
Marketing: Deliver relevant advertisements and measure campaign effectiveness
Compliance: Meet legal and regulatory requirements

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They enable:

Secure authentication and session management
Transaction processing and payment security
Load balancing and server optimization
Protection against CSRF and other attacks

3.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website:

Google Analytics for traffic analysis
Page load time monitoring
Error tracking and debugging
User behavior flow analysis

3.3 Functionality Cookies

These cookies enable enhanced features and personalization:

Language and region preferences
Remembering login details (if selected)
Form auto-fill assistance
Customized dashboard layouts

3.4 Marketing & Advertising Cookies

These cookies are used to deliver relevant advertisements:

Tracking ad campaign performance
Limiting the number of times you see an ad
Measuring advertisement effectiveness
Building interest profiles for targeted content

4. Third-Party Cookies

Some cookies on our website are set by third-party service providers. These include:

Payment Processors: Stripe, Flutterwave, or mobile money APIs for transaction security
Analytics Providers: Google Analytics, Hotjar for usage insights
Marketing Platforms: Facebook Pixel, Google Ads for campaign tracking
Support Tools: Intercom, Zendesk for customer service functionality
Security Services: Cloudflare, reCAPTCHA for bot protection

These third parties have their own privacy and cookie policies. We encourage you to review them to understand how they use your information.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Tool

When you first visit SpeedPesa, you will see a cookie consent banner. You can:

Accept all cookies for the best experience
Reject non-essential cookies
Customize your preferences by category
Change your settings anytime via the cookie icon in the footer

5.2 Browser Settings

You can also manage cookies through your browser:

Chrome: Settings → Privacy & Security → Cookies
Firefox: Options → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Cookies & Site Permissions

5.3 Mobile Devices

On mobile browsers, cookie settings are typically found in:

Browser app settings → Privacy or Site Settings
Device settings → Apps → [Browser Name] → Permissions

6. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals websites not to track your browsing activity. However, there is no universal standard for responding to DNT signals.

Currently, SpeedPesa does not alter its data collection practices in response to DNT signals. We remain committed to transparency and giving you control through our cookie consent tool and privacy settings.

7. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulations, or our practices. When we make changes:

We will update the "Last Updated" date at the top
Significant changes will be notified via email or website banner
Continued use of our services constitutes acceptance of updated terms

We encourage you to review this policy regularly to stay informed about how we use cookies.

8. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact our Data Protection Team:

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